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24/7 Service Desk

At Doherty Associates, we offer first class support around the clock, with trusted in-house teams that consistently rate exceptionally highly in client feedback. And we invest in continual improvement – yours and ours.

24/7 Service Desk

With fast-evolving technology, hybrid working, and ever-more-sophisticated cyber threats, it can be challenging for businesses to maintain the high levels of service and flexibility now demanded by their clients. Increasingly, success may depend on a complicated tapestry of interrelated IT services and change programmes – and this makes the role of the Service Desk more important than ever.

At Doherty Associates, our ITIL-aligned Service Desk spans the full breadth of end-user, technical and security functions, while retaining a refreshingly human face. This means we can scale our service in line with your needs, from a discreet managed service for a specific application to acting as your complete in-house IT department.

Please contact us about your specific requirements or read on to find out more.

‘I just want to give a massive thank you to Vimadeep, who spent a long time getting my Skype working last night, allowing me to get on air on BBC TV. Your support was much appreciated.’

Management Consultancies Association logo

Tamzen Isacsson

Chief Executive
Management Consultancies Association

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