IT Support London – Worldwide 24/7 | 24/7 Monitoring - Doherty Associates
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24/7 Monitoring

1

Dedicated Team

24

Hours a day

7

Days a week

365

Days a year

IT Monitoring Services from Doherty.

 

24 hour monitoring, powered by people…

 

Disaster can strike at any time, and the last thing your business needs is to be left stranded without vital IT systems. At Doherty, we believe that true 24/7 monitoring is only as good as the people who run it. When a potential problem is detected, whether it’s 2 pm or 2 am, our help desk team is on hand immediately, working to resolve it before your business is affected and probably before you are even aware that you have an issue. Doherty’s IT monitoring services redefine true support, giving you a team of dedicated specialists looking after your systems 24 hours a day, 7 days a week, 365 days a year.

 

What do we monitor? In addition to the main vitals that tell us how your systems are performing, we create custom monitoring to make sure that we look after what is important to you. Any time one of these hundreds of metrics shows abnormal data, our high performing software notifies our team of specialists who act on it promptly: a dedicated team of real people keeping watch over your systems and delivering real results for your business 24/7.

  • Dedicated monitoring team
  • Humans not just monitoring but responding and actually resolving underlying issues.
  • Part of the same company, not outsourced to someone else out of hours – One company, one system
  • Best of breed monitoring, detecting and resolving hundreds of metrics
  • Creating custom monitors to detect things that really matter to our customers
  • Studying network metrics of links and VPNs to ensure performance is maintained
  • Hardware monitoring
  • Email monitoring
  • Server remote monitoring
  • Managed storage
  • Software monitoring
  • Transaction monitoring
  • VPN and network monitoring
  • Managing warranty, antivirus, certificate, domain renewals on our customers’ behalf

Need IT Support Services?

Call Doherty today: 020 8987 1150

group of young business people it engineer in network server roo

Why Choose Doherty?

 

  • Pro-active monitoring and response with regular testing of vital IT systems
  • Best of breed monitoring software, customised and tailored to meet our customer’s bespoke monitoring requirements
  • Our monitoring expertise will negate preventable IT faults and their painful business consequences
  • Professional and friendly  technicians, located around the world, passionate about providing best-practice support and ready to take your call

Industries we serve

Learn how Doherty Associates helps companies in various industries.