IT Support London – Worldwide 24/7 | About Us - IT Support London – Worldwide 24/7 -
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About Doherty Associates

Worldwide IT Support – Beyond the Call.

Doherty Associates is one of the leading IT Cloud Services and Support companies for London and the South East. We’ve dedicated 23 years to delivering an exceptional, award-winning service to small and medium enterprises. We work with all types of organizations, from small start-ups to established household brands. We support our clients all over the world, from London headquarters to gold mines in Africa, even cruise ships in Antarctica. Whatever your IT needs, we will work with you to provide the perfect solution.

No matter how good your own IT resources are, there will be times you need external help. Choose a team that is professional, responsive and unfailingly reliable. A team which is as comfortable working on a global scale as they are working with smaller domestic businesses. A team for which 24 hour monitoring means expert advice and support, whenever and wherever you might need it. Doherty Associates are the team with a track record you can trust. The team that is prepared to go beyond the call.

Our highly qualified and experienced engineers pride themselves on their responsiveness and accountability in delivering the best customer care and outstanding service. We keep abreast of the newest IT software and technology in order to provide you with the latest, most efficient solutions, using these developments to help your business reach its potential.


Doherty and Microsoft

Doherty Associates have been a Microsoft Partner since 1999 and have over 15 years experience in working with Microsoft technologies. Microsoft awards specific competencies to partners in recognition of their particular areas of expertise. We have an array, including Networking Infrastructure Solutions, Advanced Infrastructure Solutions, Mobility Solutions, Unified Communications Solutions and Information Worker Solutions.


In addition, we have a Microsoft Small Business Specialist certification, which gives us access to extra resources designed to aid us in our work within the SMB marketplace.



Doherty and HP

We are a HP Partner with a track record of working successfully with the complete HP product portfolio. Our expertise enables us to match the right equipment to the specific needs of our clients.


We have also been recognised as an HP Procurve Select Partner on the basis of our skills in assessing customers’ network requirements, as well as providing pre-sales guidance and support.


Our partnership status offers our procurement department highly competitive pricing. As an HP reseller, we can supply the full range of HP products including HP Industry Standard Servers, StorageWorks, PCs, laptops and handheld devices. We are able to utilise HP’s Carepack services to provide support up to 24 hours day, 7 days a week with a 2-hour on-site response for hardware failures occurring with HP equipment.


Doherty and Cisco

Doherty Associates is a Cisco Select Certified Partner. As an expert in their secure networking systems, we can design, install and manage a full range of Cisco’s market-leading solutions. Cisco have also awarded Doherty Associates with a Cisco Partner SMB Specialisation based on our high level of expertise in designing and deploying Cisco solutions in companies with fewer than 250 employees.


We can provide Cisco solutions to enable secure internet connectivity using Cisco IOSs (Internetwork Operating System) on routers or ASAs (Adaptive Security Appliances), client-to-site and site-to-site VPNs (Virtual Private Networks).


Our partnership status enables us to secure competitive pricing for the full range of Cisco products. All devices can be managed and maintained from our West London office. On-site maintenance, software upgrades or equipment replacements are available through Doherty Associates with Cisco’s SMARTnet services.

Doherty and Layer2

As a Microsoft Gold Certified Partner and ISV based in Hamburg (Germany), Layer2 is one of the leading providers of Microsoft SharePoint and Office 365 apps in Europe with a major focus on Data Integration, Collaborative Knowledge Management and Social Networking. Layer2 has also been known as a reliable partner to customers in Central Europe, offering additional consulting and services in the fields of SharePoint, .NET programming and IT infrastructure for more than 20 years.


Doherty and Fortinet

Fortinet systems integrate the industry’s broadest suite of security technologies, including firewall, VPN, antivirus, intrusion prevention (IPS), Web filtering, antispam, and traffic shaping, all of which can be deployed individually to complement legacy solutions or combined for a comprehensive threat management solution.

The company complements these solutions with an array of management, analysis, e-mail, database and endpoint security products.


This unique combination delivers the highest level of network, content, and application security for enterprises of all sizes, managed service providers, and telecommunications carriers, while reducing total cost of ownership and providing a flexible, scalable path for expansion.


Doherty and Mimecast

Mimecast is a leading provider of essential Cloud services for Microsoft Exchange. Mimecast delivers enterprise email management services that include security, continuity and archiving, providing total end-to-end control of business email, while minimising risk and reducing both cost and complexity. Mimecast Services integrate with an organisation’s existing IT.


Every day Mimecast takes care of millions of emails and documents for over 7,000 companies worldwide, which is why 75% of the top 100 UK law firms have switched to Mimecast.


Doherty and EVault

EVault offers full-service backup and recovery delivered by a team of experts, leveraging the very best cloud-connected technology and infrastructure. We make sure you can always get your data back. It’s what we call failproof recovery.


EVault combines the best of on premise software and offsite cloud services, providing the ultimate data protection for distributed environments. Together with our partners, we are with you every step of the way: helping to guide your deployment, service your everyday operations, and, if things go really wrong, to act as your first responder. We are here to ensure you can always get back up and running as soon as possible.


All of our Helpdesk calls are recorded for training and compliance purposes.

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