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Microsoft Dynamics CRM Benefits
- Using Dynamics, Doherty can deliver you:
- quick and easy access to your data with fast searches and context-sensitive information for publishing forms or taking next steps without changing screens
- tight integration with Microsoft Office and Outlook, allowing employees to set up easily and pull customer data into applications such as Excel spreadsheet and word processing software
- customized workspaces that allow users to create, save, and use their favorite views of customer data
- powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance
- great mobile support that helps enable field workers to get instant access to customer data from portable devices including mobile phones with web browsers and laptops
- a new marketing automation module that makes it easy to build customer or lead lists, create targeted marketing campaigns, track the progress of those campaigns, and follow up on campaigns
- quick Campaign wizard that allows marketers and salespeople to send out e-mails to targeted lists and track responses
- automating repetitive tasks such as informing users of next steps, sending e-mail messages and raises alerts for open items
- advanced management and notification tools that are centralized, enabling IT staff to manage the system more effectively
