IT Support London – Worldwide 24/7 | IT Services for Education - IT Support London – Worldwide 24/7
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IT Services for Education

Learn more about how Doherty provides IT Solutions for those in the Education Sector.

IT Support Services from Doherty.

 

IT that enhances your teaching…

 

Standing in front of a room full of children trying to teach a lesson with an interactive whiteboard that is not working would be most people’s idea of hell, but for teachers it is a hazard of the job.  Educational institutions need their IT equipment to be reliable and IT Support needs to be provided around the school day, while remote access to allow teachers and administrative users to work from home needs to be provided without compromising security.

Need IT Support Services?

Call us today: 020 8987 1150

Rely on our experience to support your educational IT requirements…

 

We work with a large number of educational institutions, across the whole spectrum of learning. From a chain of infant nurseries, to primary and secondary schools in both the state and independent sectors, all the way through to providers of University student accommodation, we are familiar with the unique set of challenges and technologies that exist in this sector, including working with the providers of Virtual Learning Environments (VLE), including Frog and Fronter, and high volume printing solutions, including Riso.

 

Both when managing entire IT infrastructures or when acting in a supporting consultative role for internal Network managers, we have time and time again been able to demonstrate our understanding and ability to add value, whilst bringing in solutions that meet tight budgetary constraints. We are fully qualified to supply Microsoft Academic on premise and Cloud solutions as well as a host of other solutions prevalent in the sector.

Why Choose Doherty?

 

  • Flexible offerings to suit your requirements: from 8-6 Mon-Fri to 24/7 premium support
  • Experienced, highly qualified engineers who are passionate about providing best-practice support
  • Reliable IT so you can focus on preparing your students for a bright future!

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What sets us apart?

 

 

Features

  • Unlimited access to our service desk engineers, by phone email or remote control
  • Flexible support configured to your requirements up to 24/7 (24 hours a day, 7 days a week, 365 days a year)
  • Fast response times delivered to Service Level Agreements (over 95% within 1 hour)
  • Industry-leading technology and support tools
  • Competitive, fixed costs with flexible terms
  • Bi-annual, annual, quarterly and monthly plans available

 

Business benefits

  • You can focus on your students, confident that your organisation’s IT support needs are covered
  • Guaranteed levels of service with minimum disruption
  • Predictable spend with built in flexibility to suit changing needs

Features

  • Real people, monitoring your systems in real time with proactive detection and resolution
  • 24/7 monitoring that means we are working on any issues before you are aware of them and even whilst you sleep.
  • Telephone remote support
  • Proactive onsite visits for Priority 1 incidents
  • Competitive, fixed costs with flexible terms

 

Business benefits

  • Total protection for all of the most important aspects of your business IT systems
  • Preventative care and emergency cover provided by expert, experienced engineers with the latest technology and processes

Features

  • The ultimate guarantee for businesses running their operations 24×7
  • Fast response times delivered to Service Level Agreements (over 95% within 1 hour)
  • Competitive, fixed costs with flexible terms
  • Industry leading technology and support tools
  • Annual, bi-annual, quarterly and monthly plans available

 

Business benefits

  • Technical support for your employees who want to work from anywhere at any time
  • Guaranteed levels of service with minimum disruption
  • Predictable spend with built in flexibility to suit changing needs

Features

  • Dedicated engineer for proactive on-site maintenance, emergency cover and training
  • Used for PC, peripheral installations and configuration changes

 

Business benefits

  • On-demand assistance of a skilled engineer to support you or your IT staff, providing maintenance, training and emergency cover

Features

  • On-demand assistance of a skilled engineer to support you or your IT staff, providing maintenance, training and emergency cover
  • Expert support assistance, available in blocks of 10 hours
  • Low cost access to industry-leading technology and support tools
  • Fast response times delivered to Service Level Agreements (over 95% within 1 hour)
  • Can be used for PC, peripheral installs and configuration requirements

 

Business benefits

  • Access to our award-winning support service as and when you need it
  • Ideal for businesses who require the most cost effective and highest quality support service

 

 

 

 

Want reliable IT Support Services by a team of experienced technicians?