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IT Support Helpdesk
If your systems fail, or your staff experience any problems, Doherty’s engineers are here to help. We can fix over 80% of enquiries immediately over the phone or by taking control of your systems from our London HQ, which means that you save the cost and time it would take to get an engineer on-site.
Our Microsoft and Cisco certified engineers are equipped to deal with 1st, 2nd and 3rd line issues on all systems. We are proud of our team - they have spent an average of 7 years' each in the IT sector, which makes us one of the most experienced IT support companies around.
“They’ve been brilliant – they are always on the end of the line. They understand we are a creative bunch of people, not techie at all. They demonstrate great patience, even with the very simple problems that crop up every day. They break it down into bite-sized chunks and make us feel that it’s okay to ask silly questions.”