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On-site Scheduled Visits
Our dedicated MCSE and Cisco certified engineers can visit your site to fix particular problems that cannot be solved remotely, or simply 'floor-walk' to check that everything is running smoothly. Many of our customers choose to save up minor IT issues until their scheduled visit so that they can talk through a range of options face-to-face, or get some training on a problem they have been struggling with.
We like to think of regular on-site visits as human proactive monitoring. They can include (but are not limited to):
- Physical server checks
- Perimeter security checks
- Critical patch & service pack updates
- Hardware & software maintenance
- Business continuity testing / restoration of data
- Anti-virus updates
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End-user training
"For a while, I used to see Doherty's engineer in our office and think he was one of our guys – which I guess he is!”
First Calgary Petroleums