Peter - Education/Not for Profit
We are a growing children’s charity with offices in the UK and India. Since working with Doherty, our whole team hasn’t had to worry about I.T. The support of the helpdesk is invaluable. When we need to upgrade our office equipment or develop new technical initiatives, Doherty are there for us, and their staff are always very friendly and reliable.
Craig - Business Services
We have been using Doherty’s for our IT Support for the past 2 years, they are very responsive and the whole team on the helpdesk know who we are when we call, we recently had a full upgrade of all our equipment and the ordering, installation and customer service was always pro-active. We would recommend Doherty’s to any SME looking for a professional, knowledgeable IT Support Service.
Jo - Not For Profit
I have been supported by Doherty’s for the last nine years and have been delighted with the advice and support provided
Jamie - Financial Services
We have been a customer of Doherty for over 6 years and on the technical side have always received a notably swift and efficient service from the helpdesk and engineers, both as regards business-critical issues and more everyday questions and requests for assistance. In addition, our account manager has proved invaluable with advice and assistance on our infrastructure and planning and has helped us to introduce several improvements to our system and network over the years.
Marian - Financial Services
Just to say a thank you to yourself and Cathy for arranging the recent work at this office. Another big thank you to your three consultants, who carried out the job with speed, efficiency and unfailing politeness at all times!! Another load off our shoulders….
Josie - Business Services
Just wanted to say thank you on behalf of the London office for the smooth transition of the new PCs. It was a pleasure having your consultant in the office; he put up with us very well the three days he was here (the chocolates were also well appreciated!).
Bernard - Legal
am writing to say a very BIG THANK YOU to you and your team for the forward initiative in addressing our storage issue with Microsoft Exchange. The Team in KL kept me informed every step of the way (which allowed me to sleep better) and delivered as promised more storage on our Exchange server. As you know, I work very closely with your support teams and they are always very helpful and committed to assisting me with my issue.
David - Managing Director - Marketing Cruise Line
Doherty has in effect become our outsourced IT department for the ship’s computing environment. We developed a partnership based on shared trust. They did everything we asked and more.
Sofia - Recruitment
Great service super swift help. It was an emergency with client waiting on the other line. The problem was solved within 2 minutes. Great work, thank you Doherty!
Malcolm - Consulting Engineers
The helpdesk and field engineers proved to be a great help and assistance in making sure our business was returned to operation following a fire.
Taavi - Energy Sector
The prompt reply from the helpdesk means less downtime and no loss of productivity. Thanks!
Lisa - Legal
Your staff really had their work cut out with this problem, but they ensured we were all up and running again and kept us informed of what would happen next at all times. They have been a calming influence for us when we really couldn’t see a light at the end of the tunnel. Thanks!!
Matt - Private Equity
Your staff quickly identified that there was an issue with one of the devices in our regional office. After a quick update everything was working correctly. Many thanks