IT Support Services from Doherty


We’ve designed our IT solutions to work the way you do:

Whatever the industry, whatever the business, at Doherty we pride ourselves on delivering IT support solutions that work seamlessly with your organisation.  From comprehensive cover throughout the working day, to full 24 hour support and any time emergency call outs, our goal is to create an environment of support which enables your business to reach its potential.

Whatever the situation, we’ve got you covered…

Whether you need to call on Doherty for Telephone Remote Support, 3rd line Support, or full Disaster Recovery, getting your business back up and running is your number one priority.  Even an hour of disruption can have a massive negative impact on a small business, which is why we pride ourselves on immediate response for Priority 1 calls.  

Our remote support tools allow us to fix the vast majority of issues remotely.  We do this by talking you through them over the telephone or by taking control of your systems remotely, further minimising the disruption caused by an IT issue. Whether it’s the middle of the day, or the middle of the night, Doherty provides the necessary support to keep your business on track.


  • Doherty employees answering your calls 24/7

  • ITIL based support model

  • Visibility and access to your tickets available through our management portal

  • SLA backed support contract

  • Directly supporting your end users or providing escalation for your in-house IT staff (third line support)

  • Proactive scheduled onsite visits

  • Mac / PC / mobile devices

  • Disaster recovery

  • Complete IT outsourcing


Why Choose Doherty?

  • Flexible offerings to suit your requirements: from 8-6 Mon-Fri to 24/7 support
  • Consistently over 98% positive feedback for the past two years

  • Reliable IT so you can focus on business!

  • Experienced, highly qualified engineers who are passionate about providing best-practice support and ready to take your call