IT Support - why does it matter?

Posted by Jacob on 20-Oct-2015 13:35:38

In this modern age of IT literacy and increasingly widespread technical ability, we often get asked the question: “Why do I need IT support?” The way...

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Tags: 24/7, Doherty Associates, IT, IT Services, IT Support, monitoring

IT Security breaches affecting UK businesses – The facts and figures

Posted by Jacob on 21-Oct-2014 09:52:59

The UK government, department for business innovation & skills this year released their survey results on ‘2014 Information Security breaches.’

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Tags: information, IT Services, monitoring, Security

True 24/7 IT Support

Posted by Terry Doherty on 14-Aug-2014 14:44:25

Today it seems that nearly all IT support companies offer 24/7 support to their clients, but often without defining exactly what that means. With so...

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Tags: 24x7, competitive advantage, flexibility, IT Services, monitoring, SMEs, support

24 Hour Support In Action

Posted by Terry Doherty on 22-Apr-2014 10:00:29

Benjamin Franklin told us there were but two certainties in life: Death and taxes. I would add a third, specifically relevant to businesses in the...

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Tags: 24x7, business continuity, disaster recovery, IT Services, monitoring, support, time saving

The 24 Hour Office

Posted by Terry Doherty on 02-Apr-2014 15:34:44

An office used to be a purely physical entity. Bricks and mortar, straight backed chair, the same computer and the same four walls, 8 hours a day,...

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Tags: 24x7, business continuity, international, IT Support, monitoring, productivity, SMEs, support, working remotely

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Technology is an incredibly powerful tool that can drive change, enable innovation and accelerate growth. Our blog is here to help you make sense of it with the latest new, advice and insights from Team Doherty.