We use the following services internally for our own internal processing. Our clients may use one or more of these services.  Additional links to information about data processing for each company is included for information. 

Product

Purpose

Data Location

Link

Doherty Associates

Monitoring and Support services.  DNS hosting

UK

At our office in London or our data-centres at two UK locations

Microsoft Office 365

Productivity Cloud Services

UK for clients signing up post April 2016, EU for clients signed up prior to this date

Microsoft Trust Center

Microsoft Azure

Cloud Services

Multi-Geography.  You will have been asked when your services are set up what the location shall be

Microsoft Trust Center

Solarwinds MSP backup

Server backup

UK

Solarwinds KB

Evault

Server backup

UK – US company covered by Privacy Shield

Privacy Policy

Crashplan

Desktop backup

EU data centres, US company covered by Privacy Shield

Crashplan GDPR statement

VIA

Phone services

UK

VIA datacentre locations

 

TeamViewer

Remote control

Germany – screen and keyboard data transfer only

Teamviewer security statement

MSP Anywhere

Remote control

Data transfer only

 

Fortiloud

Firewall Log storage

UK or US

Forticloud doc

Breach Detection

Breach Detection

US – no personal data is transferred, anonymised data only

 

Mimecast

Email Hygiene

 

 

Hubspot

Doherty Associates website hosting

US – covered by Privacy Shield

Hubspot Data Protection Agreement