We use the following services internally for our own internal processing. Our clients may use one or more of these services. Additional links to information about data processing for each company is included for information. 

Product

Purpose

Data Location

Link

Doherty Associates

Monitoring and Support services.  DNS hosting

UK

At our office in London or our data-centres at two UK locations

Microsoft Office 365

Productivity Cloud Services

UK for clients signing up post April 2016, EU for clients signed up prior to this date

Microsoft Trust Center

Microsoft Azure

Cloud Services

Multi-Geography.  You will have been asked when your services are set up what the location shall be

Microsoft Trust Center

Solarwinds MSP backup

Server backup

UK

Privacy Policy

Evault

Server backup

UK – US company covered by Privacy Shield

Privacy Policy

Crashplan

Desktop backup

EU data centres, US company covered by Privacy Shield

Data Processing Addendum

Wavenet (Previously VIA)

Phone services

UK

Privacy Policy

 

TeamViewer

Remote control

Germany – screen and keyboard data transfer only

Privacy Policy

MSP Anywhere

Remote control

Data transfer only

Privacy Policy

Forticloud

Firewall Log storage

UK or US

Privacy Policy

Breach Detection

Breach Detection

US

Privacy Policy

Mimecast

Email Hygiene

UK Datacentre (other regions available on request)

Privacy Statement

Hubspot

Doherty Associates website hosting

US – covered by Privacy Shield

Data Protection Agreement

Backupify

SaaS Backup

UK Datacentre (other regions available on request)

Privacy Policy

KnowBe4

Phishing Simulation and Security Awareness Training

Ireland

Privacy Notice